How do I access my FlyThomasCook & Thomas Cook tickets?
Before the 29/04/12 there were two types of tickets depending on the flight you booked with Thomas Cook. If you had booked a charter flight where the flight referecene number started with an s and ended in a t, you would of received tickets in the post. The other flight was a lowcost flight where you received tickets via email and the reference would be 6 letters. Thomas cook have now changed this and all tickets on bookings made after the 29/04/12 are now sent via email. If you booked a charter Thomas cook flight with the referernce starting with an s and it was made before the 29/04/12, you will still receive tickets in the post.